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Caselton Clark

, United Kingdom

Phone: 020 7559 6702
Web Site:

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Company Profile

Secretary Team Leader, London


Job Description:

Role: Secretary Team Leader
Location: London
Salary: Competitive Salary (please apply/enquire for more information)

This well-respected Intellectual Property firm is looking to hire a Secretarial Team Leader to help manage this department and its staff of secretaries.

This position is to provide a full support service to qualified and trainee Patent and/or Trade Mark Attorneys. Work as part of an overall team to ensure a high level of support is delivered across the London office and the Firm as a whole.

While reporting to and assisting the Secretarial Services Manager, the Secretary Team Leader will ensure work is allocated properly, full cover is provided, deadlines are met and the quantity and quality of work are maximised in order to meet the Clients' needs and goals.


* To assist fee earners to manage financial work in progress and client relationships effectively.

* Day to day troubleshooting with the team, escalating to SSM as appropriate.

* To support the SSM in helping to ensure fee earners receive quality support, making recommendations for where improvements can be made.

* To work with the SSM to develop and implement projects related to IP support services.

* To work with the SSM and TLs to promote new ideas and consistency in working practices.

* To provide input to the performance review process from a team contribution and attendance standpoint.

* To assist with the recruitment, induction and seating arrangement of new starters.

* To work with the SSM to conduct mid and final probation reviews for new starters.

* To process absence requests, applying local knowledge to ensure appropriate cover is assigned and staffing levels maintained at all times.

* To identify workflow issues and collaborate with others to propose solutions.

* To develop and encourage cross functional working across teams.

* Where used, to maintain Evening Secretary Support Rota.

* To familiarise and keep up to date with HR/firm policies.

Person specification:

* Client and service oriented.

* Ability to work independently to a high standard and use own initiative wherever appropriate.

* Experience as an Intellectual Property secretary/support staff.

* Efficient, able to prioritise to meet deadlines and multi-task.

* Strong time management and organisational skills.

* Good verbal and written communication skills.

* Strong attention to detail.

* Previous Team Leader/supervisory experience.

* Microsoft Office Specialist (MOS) Certification is desirable.


Please get in touch, in confidence, to discuss directly with Arthur Patterson at Caselton Clark.

Email: or call: +44 (0)207 559 6702

Caselton Clark are a specialist Intellectual Property Recruitment agency based in London. We work in partnership with the Perry Clayman Employment Agency on Patent and Trademark vacancies in the UK and across Europe.

For our latest vacancies please visit or contact us on 020 7559 6702.

Please contact Stephen Gill on +44 (0)20 7559 6702, or email for further details.

Caselton Clark in partnership with the Perry Clayman Recruitment Agency

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